Highest quality of our products is the top priority objective in all areas of the business. To define and support this principle, the following eight guidelines have been developed:
- To exceed customers' expectations with quality products and services.
- The application and the market ultimately determine the quality of our products and services.
- Strive toward zero defects for products and services.
- Defect prevention takes precedence over defect elimination. The goal is not just eliminate errors but also the root causes.
- Every employee must be dedicated to continually improve quality.
- It is Management's responsibility to instill quality awareness throughout the company.
- To insure product quality all purchased parts and materials must be of the highest quality. Therefore, a team-oriented relationship between Balluff Inc. and our vendors is required, based on specific quality requirements.
- A high standard of quality increases profitability, insures competitiveness in the market, retains and creates jobs, and guarantees the continued existence of the company.
The Quality management System of Balluff Inc. is registered to ISO 9001:2000.
